Magpie is a mobile app that helps ambulance attendants gain honor and recognition through anonymous thank-you notes from their patients
My Role: UI Designer
Do you know those “ambulance drivers” are actually licensed and accredited emergency medical technicians(EMT)? Do you know they are always being overloaded and misunderstood, eventually have to quit their job? The main purpose of this app is to make ambulance attendants’ lives better by increasing the tangibility and visibility of their emotional rewards.
Original Design & Feedback
After finishing the first prototype, we got a lot of feedback from our instructors and classmates. They liked the general idea. However, the design itself is cold and collecting thank-you notes from a map is not welcoming at all. This made us realize we were forcing users to do something.
Then we decided to redesign the interaction. After brainstorming, we found out all of us liked to collect cards when we were young and had the experience of using shoe boxes to collect card. Thus here comes our new idea: